We are not responsible for customs fees incurred after the items are shipped. By purchasing our products, you agree that one or more packages may be shipped to you and may incur customs charges when they arrive in your country. SHIPPING TIME
Maximum delivery time - 30 business days.
*This does not include our 1-3 day processing time.
*All delivery times exclude customs / delays due to customs clearance. TRACKING INFORMATION
You will receive an email with a tracking number once your order has shipped, but sometimes tracking information is not available due to free shipping. MY TRACKING SAYS “NO INFORMATION CURRENTLY AVAILABLE”.
For some shipping companies, it takes 1-5 business days for tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. WILL MY ITEMS BE SENT IN A PARCEL?
For logistical reasons, items purchased in the same order are sometimes shipped in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.